Unmelt Status Update

pixelpicker

Posts: 846

Banned
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Hello Backers, Star Citizens, Gentlemen and Ladies!

Good news and bad news - I can confirm that the much requested and highly anticipated 'User Unmelt Tool' is now in development and we're hoping to release this before the end of the year if all goes to plan.

Be patient, it's coming! :)

As such, we are no longer able to honour your unmelt requests. All requests we had received up until today have been solved/closed and a template response provided (we don't like templates either - don't be mad! D;). Future unmelt requests will likely be replied to with a similar message and closed/solved.

Now, I very much appreciate that for you guys 'n gals who had already been patiently awaiting a response, this may come a little unexpected.

As you all know we have been pretty slammed here at Customer Services and I did not take this action lightly, but all things considered this means we are now better able to deal with all service requests as a whole, serving the community in a much more efficient way.

Your understanding with us is much appreciated!

If you have any questions/concerns, please post down yonder - I will keep checking back and provide answers where I can.

Thanks all!
  • BuzZz_Killer

    Posts: 246

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    Awesome news!

    Edit: I see an un-melted LTI Reclaimer in my future!
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  • LuckyDevil

    Posts: 902

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    thanks!
    Or not. Sometimes I just make this stuff up because it sounds good to me - Everyman
  • BaconofWar

    Posts: 7541

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    Yay!
  • GIJo

    Posts: 117

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    good news. thanks


  • X3ME

    Posts: 98

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    Sounds good
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  • Obsydian

    Posts: 4549

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    Makes sense - thanks!
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  • Daworox

    Posts: 4688

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    Meh.. what's melted is melted..
  • Gwahir

    Posts: 37

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    Acceptable
    Bod699's Twitch Stream
  • Stormfury

    Posts: 2012

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    Thanks for the update!
    Storm XSO Footer
    "He who laughs last, thinks slowest."
  • BaconofWar

    Posts: 7541

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    Ooo ooo...

    Will this include BUKs, pods, and other ship modules (non VD)?
  • Shockblast

    Posts: 1527

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    Edited: by Shockblast
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    YES! :D

    Will it be possible to unmelt Modules and BUKs ?
    Become a Star Citizen @ RobertsSpaceInd and get 5,000 free Credits https://robertsspaceindustries.com/enlist?referral=STAR-YWLH-7RPF
  • lord_rive

    VIP

    Posts: 229

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    VIP

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    wooo \o/
  • Deradevil

    Posts: 5079

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    Amazing.
    Always the best CS ever!!
    Thank you!!!
    Hamsters
  • MisterMaa

    Posts: 640

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    Totaly agree! Best CS ever! Thank you very much!
  • Leeford

    Posts: 3026

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    Awesome News! I have quite a few things I want to unmelt but have not wanted to bother CSR's with requests regardless of the of the unmelts being on hold. Glad I will soon be able to handle this myself.
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  • Wildgun

    Posts: 1471

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    How do yo unmelt if there is not enough money ? just add money then ? Can we unmelt what ever we have melted ?
    Now i have a Polaris HO HO HO
  • BaeconHo

    Posts: 871

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    Great news. Thanks.
    I put the laughter in slaughter
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  • Cygnus

    Posts: 923

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    That's awesome!
  • norgeek

    Posts: 1433

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    Woohoo! I foresee a Weekend Warrior and Pirate Pack making a reappearance on my account for xmas.
  • waywarden

    Posts: 116

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    A good result for backers :)
  • GIJo

    Posts: 117

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    Wildhunk:
    [hide]

    How do yo unmelt if there is not enough money ? just add money then ? Can we unmelt what ever we have melted ?

    yes, if you want to unmelt, you repay for it by placing money in. I am sure they will have instructions laid out once it is available.


  • Applecrow

    Moderator

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    Soon I shall reclaim my reclaimer!

    Purple replies are Moderator replies.

    I can Fly, I'mma pilot. And I'd just like to say, ever since I was kidnapped by aliens 10 years ago I've been dyin for some payback.
  • Gumbercules

    Posts: 143

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    That is great news. However how can we get things reclaimed before this is implemented.
    Will CS still do it up till the option is working.

    I do have a few thing I am hoping to unmelt after the sale.

    Thanks again for your hard work.
    I have Ships.
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  • CandidAstrius

    Posts: 621

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    ...Guess I can wait another month if it helps you guys stay awesome

    [Question] will this be a limited use service (like name changes)?

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  • eizo

    Posts: 606

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    but why melt? I love all my ships like my children!
    (don't tell my kids!)

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  • MR7

    Posts: 3688

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    Because of large packages for USD 2,5k, which are available for short time and come with ships most already own. Good reason to melt. Later you might realize that this pack nothing is for you and you're going for cherry-picking again. Of course, more an issue for people with a lot more money in the game than the average. ;)

    signature.php?name=MR7

  • CaptainFalcon07

    Posts: 1127

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    what about a CCU-ed omega package ? if i melt it will i be able to unmelt my Mustang for free to get back the money spent on the CCU ? (given it melt for $0) Or will it unmelt my CCU-ed Omega instead of the original ?
    Do not /thread your own post.
    Do not quote OP if you answer in the first page.
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  • TheSkyCaptain

    Posts: 2189

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    Good update. Thanks for the news.
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  • Othium

    Posts: 1051

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    Huzzah! Getting my LTI gladiator back!!
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  • Damiv

    Posts: 2850

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    By end of the year? Outstanding.
    Banusmall.png Reality is for those too weak to forge their own path. Banusmall.png
This discussion has been closed.